Ceranext Ltd quality policy is to achieve sustained, profitable growth by providing quality communication solutions which consistently satisfy the expectations of its customers. This level of quality is achieved through adoption of a system of procedures that reflect the competence of the company. Achievement of this policy involves all staff, who is individually responsible for the quality of their work, resulting in a continually improving working environment for all. To achieve and maintain the required level of assurance the Director retains responsibility for the Quality System with routine inspections performed by the Quality Assurance Manager.
The scope of Ceranext Ltd under ISO 9001-2015 is:
Providing hardware and software communication systems
The specific objectives of the Quality Management System are:
- To follow National and European Legislation
- To maintain an effective Quality Management System complying with ISO 9001-2015 Quality Management Standard
- To rank Ceranext as among the best communications solutions in Europe
- To be honest and forthright in all dealings with its customers
- To provide quality and reliable services at realistic and competitive prices
- To provide fast and reliable services to its customers
- To continuously improve in terms of service, customer satisfaction, and efficiency of operations.
- Ceranext Ltd is responsible for all deliverables and quality of final products